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The Experience  Marketing Revolution

The Experience Marketing Revolution

According to the 2016 Kapost B2B Customer Experience Benchmark Report, customers are 5.2X more likely to purchase from companies with a great customer experience.

A Gartner Survey found that by 2017, 89% of businesses will compete mainly on customer experience.

Online reviews and social media give customers more power to shape the perception of a company.

This means that effective marketing needs to include creating great customer experiences and helping spread stories about them.

We help our consulting clients go outside traditional boundaries in order to best capitalize on experience-based story marketing. Our e-book "The Story Machine" gives a birds-eye view of such a system: the e-Merg program.
Internet Marketing Consultant
Getting Business Leverage from Digital Tools
The e-Merg Program
Components of the e-Merg program
Parallel Touch Point Mapping
Optimized Customer Touchpoints
The Experience Marketing Revolution
Consulting for Breakthrough Insights
 
Fully Integrated Internet Marketing Programs
Website Design & Development
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Social Media Marketing
Reputation Management
Content Marketing: Blogging, Email, etc
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  The e-Merg Experience Marketing program  
     
  There are three angles to the e-Merg Program:

1. An Aligned Team
2. The Customer Adventure
3. Properly Structured e-Media

These three components, put together properly with the right structure and intent, create a virtuous circle of positive customer stories feeding into new business.
 
   
 
 
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Charleston SC
866.545.8530